Delete your Tatildebul Partner account and data
This page explains how Tatildebul Partner business and staff accounts (also used for the tatildebul.com business panel) and their data are deleted, what is kept for legal reasons and for how long. The service is operated by Kalynda Teknoloji Havacılık ve Turizm Ltd. Şti.
How to request deletion
- Send the form below (or e-mail iletisim@kalyndatech.com with the subject “Account deletion”).
- We verify that the request comes from the account holder via the registered phone number or e-mail.
- The account is closed immediately after verification: you are signed out on all devices and your listings are removed from the site.
- Data is deleted within 30 days at the latest; you receive a confirmation e-mail.
Staff accounts: the business owner can also deactivate a staff account instantly from Personnel in the Partner app; deactivation signs the person out everywhere. To have a staff account deleted, the owner or the staff member can use this form.
What is deleted
- Account credentials
- Username, password hash and all open sessions
- Staff accounts
- All staff accounts of the business, their credentials and sessions
- Business profile
- Description, logo, cover image, photos and contact details (phone, e-mail, IBAN)
- Listings and calendar
- All listings are unpublished and deleted with their calendar, capacity and prices
- Devices and notifications
- Push notification device records and in-app notifications
- Uploaded documents
- Verification documents (tax certificate, licences) once the account is closed
What is kept, and for how long
- Invoices, commission and settlement records
- Kept for up to 10 years under the Turkish Commercial Code (art. 82) and Tax Procedure Law (art. 253), only to meet these legal obligations.
- Completed booking records
- Guest contact details are already masked 24 hours after a booking ends. The remaining non-personal record (code, date, amount) is kept as part of the accounting records for the same period.
- Security and audit logs
- Records of which account did what and when, kept for as long as required for security and legal obligations, then destroyed.
- Open disputes
- If there is an open complaint or legal dispute, related records are kept until it is resolved.
Retained records are not used for any other purpose and are destroyed at the end of the period. Details: KVKK privacy notice · Privacy policy
Guests (tatildebul app and website)
Guests do not have a user account on tatildebul, so there is no account to delete. Bookings, favourites, notifications and support codes are stored on your device; you can remove them in the app under Account → Delete my data on this device, which also removes the device’s notification record from our servers.
Contact details in a booking are masked automatically 24 hours after the booking ends. To have the personal data in a booking deleted earlier, send the form below and choose “Personal data in my booking”.